If you are locked or blocked from your account, see below for help with resetting your RCS password. 

** If you use a VPN app while using any Microsoft application, your account will be blocked by Microsoft as a security precaution.   

First, you must register for Self-Service Password Reset: 

• Visit https://aka.ms/ssprsetup
•  

After you register, you can reset your password:  

• To change your password, click http://aka.ms/sspr 
•  
• ~Please allow 30 minutes for your password to fully reset~